ALA IT provides managed IT services to business clients. We manage all aspects of your business from networking to servers, workstations, printers and more.
IT MANAGEMENT SERVICES FOR YOUR BUSINESS
Let's face it, in today's world, we not only want but need most things quickly and conveniently. There is nothing as frustrating as a non-functioning workstation, server or network. With technology being such an integral part of today's world, a slow or improperly functioning device can mean lost time, money or business. A Leap Ahead IT will help you quickly and conveniently resolve your problems. Our round the clock repair and support service will help you get out of a bind quick. Whether it is upgrades for faster and more efficient performance, server or workstation problems, software issues or hardware repairs, we will have it ready in no time.
Network Audit and Evaluation
Evaluations are performed initially to establish a baseline and again during a an interval determined by your organizations needs. While this is often depicted by regulations this can also occur depending on when internal resources are on vacation (to allow for an audit).
Automated Patching and Maintenance
You no longer worry about your systems security and performance. ALA IT automatically patches your systems with the latest critical security patches. We keep your systems running at their best with automated disk cleanup, defragmentation and antivirus scans.
24/7 Monitoring and Alerts
We proactively monitor the health of all managed systems and receive alerts when hardware is failing. This approach to maintenance helps prevent data loss and downtime. Critical failures like failing hard disks can be caught and repaired early before it impacts your business. We can monitor software installs and alert you of any unauthorized software such as junkware and toolbars.
Ticketing: Easy to Use Support
ALA IT makes it easy to submit service tickets directly from any managed desktop. See ticket responses, status updates and resolutions by email or through our maintenance software tool. Our technicians are always ready to respond to your support needs.
Monthly System Health Reports
Health reports give you an overall view of the status of your network including backups, antivirus status, drive free space, patching and more. Our report is emailed out monthly in PDF format. See a sample report here.
File Syncing and Cloud Backups
Do you need to sync and share files securely? Our cloud sharing software is HIPAA certified and PCI compliant. We can provide more storage space for less than other providers while also including important features like file re-visioning and backups.