Sean received a Masters’ degree in Business Administration and double Bachelor's degrees in Business Administration and Risk Management Insurance from C.S.U. Sacramento.
Along with many industry specific certifications including half a dozen Microsoft certification Sean holds the Project Management Professional Designation (PMP) and one of the highest industry security certifications Certified Information Systems Security Professional (CISSP) along with the newest ISC2 certification Certified Cloud Security Professional designation (CCSP).
IT Manager/ Project Manager
Managed Services Manager
Human Resources Manager
Holding an Associates Degree in Business Christina is currently working to finish her Bachelors Degree in Business Management: Human Resources. Christina is a QuickBooks Pro Advisor who does all things HR and Accounting at A Leap Ahead IT
Process Expert / Dispatch
Bill has an AS degree in Computer Science from Saddleback College, Mission Viejo. Formerly as the IT Director for a nationwide consumer financial counseling agency, Bill oversaw all aspects of the IT systems, including servers, PCs, operating systems, telephones, software applications, and peripherals.
Currently, Bill dispatches provision of end-user services, including help desk and technical services. He works with staff to develop strategies and plans to enhance client services, improve user effectiveness, and foster innovation.
Providing responsive, quick, and easy experiences is Bill’s goal for all ALAIT customers.
During off-time, Bill competes in 10ks and marathons and coaches middle school basketball and golf.
Process Expert / Dispatch
Marge is a seasoned veteran of the IT Field, bringing over 30 yrs. experience to the team. She has supported everything from Main Frames to the current day desktops. Marge was an IT Support Specialist supporting Air Force and US Navy agencies for 17 years. She attended Automation Institute in San Diego, studying programming.
Marge is a Microsoft Certified Professional (MCP) and holds CompTIA Security + certifications.
She enjoys volunteering for Blood Source in her free time & spending time with family, friends and dog (not necessarily in that order).
Isaac is well versed in many different construction fields with specialty knowledge concerning data cabling and the construction side of the process.
Isaac has finished large construction build outs including phone, coax, Ethernet and server rack build out.
Executive Administrative Coordinator
Patti joined A Leap Ahead IT the second quarter of 2014 to help answer phones and to provide administrative background support. Patti holds Gold QuickBooks Pro Adviser certification.
Patti’s main focus lately has been the toward Bit Fellowship, ALA IT's non-profit sister company.
Steven has been in the industry of Managed Services field since 2011, he is often taking on new challenges and is well known for his attention to detail. He is quick to identify issues and document resolutions. Steven is our documentation champion and will likely be your first contact when we begin to build and implement policies and procedures for your organization
Steven currently holds certificates for Asigra Cloud Solutions Level 1 & 2, Barracuda Backup Engineer and Nimble Storage and has years of enterprise level system infrastructure experience.
When he is not working, he enjoys spending time with family and is an avid movie goer.
Help Desk Lead