Overview
ALA IT provides repairs for all types of computers, laptops and networks. We service the IT of businesses and individuals. We provide two types of service; managed and un-managed.
Let's face it, in today's world, we not only want but need most things quickly and conveniently. There is nothing as frustrating as a non-functioning computer, laptop or server. With technology being such an integral part of today's world, a slow or improperly functioning device can mean lost time, money or business.
A Leap Ahead IT will help you quickly and conveniently resolve your problems. Our round the clock repair and support service will help you get out of a bind quick. Whether it is upgrades for faster and more efficient performance, server or workstation problems, software issues or hardware repairs, we will have it ready in no time.
Some of our break / fix services include:
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Some of our business services include:
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24 / 7 Managed Care Services
We help you control the largest single cost of business technology - the hidden costs of lost time and productivity due to technical problems.
You get all the benefits of having a fully staffed IT department at hand for a tiny fraction of what it would cost to physically hire in-house. Furthermore, we monitor your systems 24x7x365. Our managed care maintenance services is provided for a monthly fee, which is ideal for individuals and small business owners who want to manage the cost of their IT.
Our managed care service software monitors your computers and servers 24/7, and alerts us when errors or viruses occur. Our system also manages your scheduled windows updates, makes sure your anti-virus software stays up-to-date, maintains an active hardware and software inventory, alerts us of installed dangerous blacklisted programs, and schedules other vital tasks that are critical to computer health. We stay committed full-time to keeping your important services and infrastructure running, so you don't have to.
Our managed care users enjoy a lower hourly rate for service. Contact us today and see how we can help your organization simplify IT management and liberate you to focus on your core business.
View our automated maintenance schedule.
Computer Services
A Leap Ahead has over a decade of hardware and software experience related to computers of all makes and models.
Generally, we can repair anything with regard to a desktop PC or a server PC. We also check the status of your warranty through your computers manufacturer free of charge.
Laptop Services
A company that takes a hands on approach to laptop repair, our in-house technicians get the job done with no middle-man.
A Leap Ahead takes pride in the skill of it's laptop technicians. All of our work is done in-house and includes from DC jack replacement, to LCD screen replacement and everything in between. Most of our laptop repair services are provided at a competitive flat rate, with no hourly charges.
Business Services
We work with several businesses everyday and consider our business services to be the core of our experience.
We have experience with all windows operating systems as well as Server and Small Business Server 2003 and 2008. We have experience maintaining Exchange, AD and SQL. We have experience working with Microsoft Office, Quickbooks, and related products. Our knowledge comes from several years of working with small businesses and using these products frequently in our own business.
Website and Email Services
A Leap Ahead can help you manage your online presence.
A Leap Ahead can help you make changes to your existing website. We can setup new email addresses and troubleshoot any email related issue.
Network Security and Compliance
Not sure if you network is secure?
A network security evaluation is vital for every organization to determine and protect any compromise of the company's valuable resources and information. Even an intricate network security error or compromise can mark a dent in your company's reputation and greatly hamper your success. A Leap Ahead IT protects your networks and the systems connected to it by offering both onsite and offsite network testing, assessment and evaluations of security network. The security systems that we offer keep the unauthorized content, devices and users well off the network.
Data Recovery
Helping you recover lost critical data.
So your hard drive went bad or you have accidently deleted some very important files. ALA IT can help you recover your lost data. ALA IT is a partner with Drive Savers so even if your hard drive has failed completely we have access to resources to recover this data quickly and reliably.
Testimonials
Here is what a few of our clients have to say about our services.
“We had the unfortunate experience of having to fire a Sacramento-based IT support company and even had one go out of business on us after pre-paying for services before finding A Leap Ahead IT (ALAIT). ALAIT worked hard to restore our trust in IT companies -- we have been using them for several years now to manage our server, workstations and office network and plan on being a customer for a long time. We are very pleased with their services."
California Forestry Association
“Affordable service and their techs are all very nice and friendly. I don’t think you will find a better computer support company.”
Christina Neifer
Office Manager
American River Parkway Foundation
“Efficient and friendly, they took the time to truly understand our needs. We like how we pay one fee and all of our IT support is included!”
Tony Carter
President
EFT Management
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